Change Management for New Systems

Recorded On: 11/09/2016

Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. A somewhat ambiguous term, change management has at least three different aspects, including: adapting to change, controlling change and effecting change. This webinar discusses an institution's journey to move through a major conversion from a 20 year old mainframe system to its current CRM, as well as the process of adopting a new system for resource planning and project portfolio management.

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